Returns & Exchanges

At Mont Marte, we want you to be completely satisfied with your purchase. If your items are faulty, damaged, or not what you expected, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the items you wish to return to receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely package the products in their original, unused condition and include all original labels and documentation to ensure a smooth processing experience.

• 3.
  Ship the Package

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.